General Information

Postage and Delivery

We currently only deliver bodystockings to the UK. If you are an International customer we would recommend that you visit Bodystocking Avenue. That site will take orders worldwide and sell the same bodystocking lines plus a few others.

UK customers get FREE DELIVERY for orders of £20.00 and over! Orders with a value of less than £20.00 have a postage charge of £2.50.

We offer optional Special Delivery at £7.50 for guaranteed next day delivery. This can be requested on the Order Form when supplying your name and address details.

We also offer a guaranteed Saturday delivery service for orders placed on a Friday. The postage charge for this service is £10.00.

We only sell bodystockings from stock. Depending on the time of day you place your order, it will either be despatched the same day, or on the next working day.

All orders are despatched using Royal Mail with expected delivery within a couple of working days.

We accept delivery instructions on the order form and will liaise with you where necessary to ensure satisfactory delivery.

Packaging

All bodystockings are sent in plain packaging with no mention of contents. Address labels will have a Return to Sender address on it .

Returns, Refunds and Exchanges

Refunds or exchanges will be accepted in the case of faulty or damaged bodystockings, or if the bodystocking package is unopened.

Due to hygienic reasons, we cannot accept returned bodystockings that have been opened and tried without you consulting with us first. Please contact us by phone or email with the reason for wishing to return a bodystocking or similar item item that has been opened. We understand that there are sometimes valid reasons for this. We would ask you though not to return anything that has been worn.

For undamaged bodystocking returns, it is the customer’s responsibility to pay the postage.

To qualify for a refund, undamaged bodystockings must be returned within 30 days of receipt.

Orders by Phone

We are happy to take orders by phone (01305 826055) if online ordering is inconvenient or not possible. Our opening times are between 9am and 5pm from Monday to Friday. You will need you to quote the SKU of the bodystocking(s) you wish to order. These are displayed by the image of the bodystocking on the product page.

Ordering Online

Only when you have proceeded from the Shopping Basket/Cart to the Checkout and submitted your card details or PayPal details is the order submitted and processed. At any point before that you are able to abort the order by simply leaving the website. Alternatively, you can return to the Shopping Basket/Cart and empty or change the contents if you wish to revise or remove your order.

Making Payment

All major credit and debit cards are accepted, along with PayPal, and all transactions are processed through a secure server. In the case of Credit and Debit Cards, we use a selection of well known Merchant Service Providers.

For further re-assurance of the care we take over your privacy and data security please refer to our Privacy Policy.

And Finally…

You may call us any time during our opening hours on 01305 826055 for assistance.

If you have not viewed our shop yet, it is The Bodystocking Shop.

Order before 2:30pm on a weekday and your order will be despatched the same day. All orders are despatched within 24 hours (excl weekends and Bank Holidays)